Focus. Our Business Blog.

make cold calls fun
Sales Performance Planning

Make Cold Calls Fun

When you start out in any business, customers and clients rarely line up...

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leading beyond customer service
Leadership Business Tools Customer Service leading beyond customer service Performance

Leading Beyond Customer Service

The words “customer service” bring to mind specific activities designed ...

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Emotional Intelligence and Team Performance
Organization & Strategy Coaching People Values and Qualities

Emotional Intelligence and Team Performance

Despite decades of research and discussion about emotional intelligence,...

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Steps to Sales Growth
Sales Business Tools Performance Profit

Ten Steps to Sales Growth

Is sales growth a good thing? In business, the answer is usually “yes!” ...

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delegate your sales time
Sales Learning Performance Profit

Leverage Your Sales Time

If you’re smart, you learned an important lesson early in your sales car...

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trust changes everything
Sales Business Tools People Values and Qualities

Trust Changes Everything

Have you ever experienced doubt that prompted you to pull away from a de...

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