Deal positively with your organization’s realities and produce better outcomes for everyone. Unexpected, negative realities present the greatest challenge; but by unearthing both positive and negative realities you position your organization for the opportunities of the future.
Look outside your organization for trends pointing to future realities. Explore social, economic, political, technical, environmental and competitive changes to draw pictures of how your community, market, and country will look in the future. Extract the most powerful opportunities and threats for what you do and want to do.
Assess your organization’s readiness.
Look at performance over the past five-plus years. Highlight the most powerful outcomes and ask, “What did we do well?” and “What in our nature made it happen?” Elements that appear repeatedly point to your strengths. Look at disappointing results to reveal what you didn’t do well or failed to do. The repetitive, causal elements underlying these shortfalls indicate weaknesses.
Connect your key strengths to the most powerful opportunities.
This will highlight your strategic advantages and can lead to even greater success.
Connect your key weaknesses to powerful threats.
These strategic disadvantages display essential negative realities. Recognizing them allows you to act proactively to overcome weaknesses through training, gathering resources, or building relationships. You may also make the difficult decision to abandon certain activities on your own terms.
Build resources and systems for major unexpected events.
Set aside contingency funds for emergencies. In addition to purchasing insurance, create trained teams to deal with possible traumatic events. This will create leaders ready to come forward to deal with the financial, emotional and physical aspects of a major event.
If a major traumatic event occurs, transition to normal as quickly as possible.
Seek to understand the emotional process people will experience. Study the situation. Dig down to recognize the specific problem and its cause. Outline a vision of a positive outcome. Build goals, milestones, plans and actions with every team member to create a road to recovery. Keep every stakeholder informed.
Offer strong, sincere, timely thank-you and celebrate successes along the way.
This is your most powerful tool for creating positive responses to both positive and negative realities.
Lead your organization to deal positively and realistically with every reality. Everyone will become more positive, which leads to even better results. The positive momentum generates even better outcomes.