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Talk Less, Sell More – St. Thomas

September 13, 2017 @ 9:00 am - 12:00 pm

Would you like to:

  • Increase sales?
  • Improve customer satisfaction?
  • Increase referrals?
  • Enhance the customer experience?
  • Work smarter, not harder?

This course will teach you how to close more sales and increase customer satisfaction by focusing on asking effective questions, listening to understand, and proposing solutions that truly meet the needs of your prospects.

The program is organized in to two sessions, three hours each, spaced two weeks apart, and includes a personalized coaching session to help you put ideas in to action, develop skills and habits, and become a more effective salesperson.

$695 can be applied to full Pure Selling program starting in January 2018

Session 1: Asking Questions
Questions are a powerful sales tool, they help us fully understand the needs of the customer, build trust, and give us the information we need to propose an effective solution.  In this session we will explore:

  • The benefits of asking questions and listening to understand
  • Different types of questions and their purpose
  • The eight key questions that, if answered, make selling easier
  • Dominant buying motive





September 13, 2017
9:00 am - 12:00 pm
Event Category:


Elgin Business Resource Centre
300 South Edgeware Road
St. Thomas, Ontario Canada
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Melanie Taylor