Change
November 9, 2018
Research shows that while every person is unique, there are behaviour trends common to each generation. Understanding the specific trends of each cohort and how they align with your business objectives can help you to focus on the positives, leverage...
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August 14, 2018
It’s 8 am, Monday morning. Your adult child comes into your office with a couple cups of coffee, passes you one and sits down.
“Dad, (or Mom) it’s time we had a frank discussion about succession. I’ve been working here for the past ten yea...
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July 16, 2018
Trust is an important element of successful strategic planning.
Every year, usually in the last fiscal quarter, senior leadership teams book an offsite meeting to set strategic objectives for the coming year. Perhaps part of that day is spent look...
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June 22, 2018
Fred was in his seventies when he talked to me about transitioning his business to his son. It wasn't a big business, just a few employees, but it was very profitable. He had a strong customer base and a dependable supplier group that enabled him to ...
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April 30, 2018
21st century leaders are facing unique challenges. There are currently four generations in the workplace and the fifth generation is coming soon: leaders are looking for innovative ways to manage this generational mix of Traditionalists, Boomers, Gen...
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April 20, 2018
I don’t know why so many people are uncomfortable with silence. They feel a deep-seated need to fill any gap in the conversation, even if their comments aren’t well considered or useful. They can’t seem to help themselves if the other person is...
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April 2, 2018
The value of silence is an important topic we discuss with leaders who are seeking to improve their ability to engage others. Typically, they are quick to recognize the benefits of direct reports experiencing increased trust, empowerment, and self-mo...
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March 19, 2018
What sets you apart from your competitors? That’s one question we like to ask the hundreds of business owners and sales people we speak to each year.
Most often they answer either “our people” or “our customer service.” However, when we ...
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February 26, 2018
What did you fail at today?
It’s highly unlikely that you can say nothing. You may have failed to:
do your exercises
remember to compliment your spouse or kids
get to a meeting on time
sign up that new customer
deal with your sa...
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February 2, 2018
In the world of 21st century business, macho ideas like “failure is not an option” are often heard in the media. But is that really how organizations move forward at the lightning-fast pace required in today's reality?
Much has been written ab...
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