Change
April 30, 2018
21st century leaders are facing unique challenges. There are currently four generations in the workplace and the fifth generation is coming soon: leaders are looking for innovative ways to manage this generational mix of Traditionalists, Boomers, Gen...
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April 20, 2018
I don’t know why so many people are uncomfortable with silence. They feel a deep-seated need to fill any gap in the conversation, even if their comments aren’t well considered or useful. They can’t seem to help themselves if the other person is...
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April 2, 2018
The value of silence is an important topic we discuss with leaders who are seeking to improve their ability to engage others. Typically, they are quick to recognize the benefits of direct reports experiencing increased trust, empowerment, and self-mo...
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March 19, 2018
What sets you apart from your competitors? That’s one question we like to ask the hundreds of business owners and sales people we speak to each year.
Most often they answer either “our people” or “our customer service.” However, when we ...
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February 26, 2018
What did you fail at today?
It’s highly unlikely that you can say nothing. You may have failed to:
do your exercises
remember to compliment your spouse or kids
get to a meeting on time
sign up that new customer
deal with your sa...
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February 2, 2018
In the world of 21st century business, macho ideas like “failure is not an option” are often heard in the media. But is that really how organizations move forward at the lightning-fast pace required in today's reality?
Much has been written ab...
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January 22, 2018
I’d like everyone else to change - be more polite, productive, sensitive, helpful, positive, and responsible. That’s reasonable, because I have mastered of all of those behaviours… right? Sure.
I can’t tell you how often during coaching se...
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January 15, 2018
There is always an element of change in strategy. Whether it is finding ways to do more of what you already do well; identifying and closing gaps in areas where there are weaknesses; or taking the organization in entirely new directions. Even maintai...
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January 4, 2018
Change happens whether we like it or not and regardless of whether we do anything about it. Tomorrow will be different than today. We can resist, but that is a bit like standing in a river and trying to hold back the water - useless. We have a choice...
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January 2, 2018
Imagine this scenario: you are the CEO of a start-up who must tell staff that you have run out of funds and can no longer pay their salaries. How many would stay to work twice as hard for half the pay?
That is the challenge that faced serial entre...
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