Change
June 3, 2019
In her 1987 book, That’s Not What I Meant Deborah Tannen highlights how where we’re from, our life experiences, culture, generational and other factors contribute to the way we communicate. Rather than creating a culture in our organizations wher...
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May 21, 2019
A theme of the play, Cat on a Hot Tin Roof is mendacity, an interesting word that means lies and untruths. The play reveals an intricate web of lies within a dysfunctional family and examines the discrepancy between who people pretend to be and who t...
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May 1, 2019
Trust is a key element of effective leadership and honesty is essential to build that trust.
If you were asked to rate yourself on a scale of 1-10, where 10 is extremely honest, what score would you give yourself?
What elements of honesty make ...
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November 9, 2018
Research shows that while every person is unique, there are behaviour trends common to each generation. Understanding the specific trends of each cohort and how they align with your business objectives can help you to focus on the positives, leverage...
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August 14, 2018
It’s 8 am, Monday morning. Your adult child comes into your office with a couple cups of coffee, passes you one and sits down.
“Dad, (or Mom) it’s time we had a frank discussion about succession. I’ve been working here for the past ten yea...
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July 16, 2018
Trust is an important element of successful strategic planning.
Every year, usually in the last fiscal quarter, senior leadership teams book an offsite meeting to set strategic objectives for the coming year. Perhaps part of that day is spent look...
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June 22, 2018
Fred was in his seventies when he talked to me about transitioning his business to his son. It wasn't a big business, just a few employees, but it was very profitable. He had a strong customer base and a dependable supplier group that enabled him to ...
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April 30, 2018
21st century leaders are facing unique challenges. There are currently four generations in the workplace and the fifth generation is coming soon: leaders are looking for innovative ways to manage this generational mix of Traditionalists, Boomers, Gen...
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April 20, 2018
I don’t know why so many people are uncomfortable with silence. They feel a deep-seated need to fill any gap in the conversation, even if their comments aren’t well considered or useful. They can’t seem to help themselves if the other person is...
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April 2, 2018
The value of silence is an important topic we discuss with leaders who are seeking to improve their ability to engage others. Typically, they are quick to recognize the benefits of direct reports experiencing increased trust, empowerment, and self-mo...
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