Coaching
July 2, 2020
Alex is a difficult employee. Increasingly argumentative lately, insisting on only one way of doing things, and claiming to be right without having the full picture. Talking behind the backs of others, blaming, sometimes name-calling, and generally b...
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June 22, 2020
Confidence is everything. When JFK announced in May 1961 that the US would go to the moon within ten years, he exuded confidence. And the nation rallied to make it happen. When Churchill said, “… we shall never surrender!” he betrayed no lack o...
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June 15, 2020
Confidence in our organizations requires three elements:
We believe our organization has a sound plan to accomplish its goals
There is clear communication about both the goals and the plan to achieve them
A way exists to measure progress t...
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June 9, 2020
Are you looking to increase sales success for yourself or your team? Consider focusing on self-confidence. It can be key to helping a customer believe in you and your ability to solve their problems. Even if you have the best product, goals, and ...
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May 4, 2020
Over the last few months we have all played a role in the worldwide, high-stakes exercise of physical distancing, working from home, and social isolation… whether we liked it or not. But unlike traditional experiments, this one came with limited gu...
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January 20, 2020
One approach to creating the organization’s strategy is to start by defining its purpose. We often hear about vision, mission and values, but less often about purpose. Sometimes it is promoted as a replacement for one of the other key elements; and...
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January 14, 2020
“What’s the purpose of this call?” I asked the young salesperson before we approached the prospect.
“I’m here to make a sale.”
“Oh, and what are you planning to sell?”
“I expect this guy could use some life insurance.”
...
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January 6, 2020
Early in my career I had a meeting with a new prospective client. We started talking and after about 10 minutes he asked, “So why are you here. What is your purpose?” In truth, I wasn’t clear on my purpose only that I wanted him to buy.
I ma...
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December 16, 2019
Strategy and stress often travel together. It is almost inevitable when the organization sets goals and measures progress toward those goals. How do leaders ensure that stress does not hamper the progress of the organization?
A common source of st...
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December 3, 2019
We all experience stress in our lives. Some level of stress is normal in the workplace. It can act as a stimulant to help us achieve more. However, excessive, prolonged stress can interfere with our productivity, as well as have a negative impact on ...
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