Coaching
November 5, 2018
In North America the millennial generation is now larger than the baby boom generation.[1] The oldest millennials are in their mid thirties and they are moving up the leadership ranks of organizations. Many millennial leaders are already captains of ...
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October 16, 2018
In his classic The 7 Habits of Highly Effective People, Stephen Covey relates a parable about the importance of vision and leadership: A group of machete-wielding workers are cutting a path through dense jungle. It is hard, hot work. After some time,...
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August 1, 2018
The VP was delivering a stern lecture about my report. My face got hot and my shoulders tightened. I had been hired by this organization to lead a Human Resources project and received permission from the HR Director to survey all the directors about ...
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July 1, 2018
Trust is fundamental to business success. Every day leaders ask their employees to follow them into the unknown. There is no crystal ball. To achieve success, a leader needs to be able to say to the employee “trust me” and receive an unwavering ...
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June 18, 2018
Communication and clear expectations go hand-in-hand. You can’t have one without the other.
Over the years, thousands of individuals have responded to our CORE Strengths Assessment, which measures factors that impact employee engagement. Partici...
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May 8, 2018
We are embarking on an exciting, yet challenging time in our organizations; for the first time in history, five generations will be working side-by-side.
Each of the five has its own general traits and characteristics. Core values, work ethic, c...
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May 7, 2018
The next sales person you hire will likely be a Millennial. In order to successfully integrate new, younger individuals into the sales team it is important to put aside popularly held biases about the Millennial generation and recognize the talent an...
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March 13, 2018
When I was a young insurance sales representative I got thrown out of a client’s home. It was one of the best lessons I ever learned about customer service. In my zeal to do what was right for the client, I failed the first rule of customer service...
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February 16, 2018
We usually think that the exercise of strategy development draws upon such hard skills as data collection, market evaluation, and knowing resource requirements. Then we pull together the organization’s smartest people, generally assumed to be an ex...
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December 4, 2017
Effective leadership is the single biggest contributor to an organization’s success; yet businesses often neglect to plan for future leaders. Prepare now to ensure a smooth and effective transition for a new leader starting with your corporate stra...
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