Coaching
August 1, 2018
The VP was delivering a stern lecture about my report. My face got hot and my shoulders tightened. I had been hired by this organization to lead a Human Resources project and received permission from the HR Director to survey all the directors about ...
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July 1, 2018
Trust is fundamental to business success. Every day leaders ask their employees to follow them into the unknown. There is no crystal ball. To achieve success, a leader needs to be able to say to the employee “trust me” and receive an unwavering ...
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June 18, 2018
Communication and clear expectations go hand-in-hand. You can’t have one without the other.
Over the years, thousands of individuals have responded to our CORE Strengths Assessment, which measures factors that impact employee engagement. Partici...
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May 8, 2018
We are embarking on an exciting, yet challenging time in our organizations; for the first time in history, five generations will be working side-by-side.
Each of the five has its own general traits and characteristics. Core values, work ethic, c...
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May 7, 2018
The next sales person you hire will likely be a Millennial. In order to successfully integrate new, younger individuals into the sales team it is important to put aside popularly held biases about the Millennial generation and recognize the talent an...
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March 13, 2018
When I was a young insurance sales representative I got thrown out of a client’s home. It was one of the best lessons I ever learned about customer service. In my zeal to do what was right for the client, I failed the first rule of customer service...
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February 16, 2018
We usually think that the exercise of strategy development draws upon such hard skills as data collection, market evaluation, and knowing resource requirements. Then we pull together the organization’s smartest people, generally assumed to be an ex...
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December 4, 2017
Effective leadership is the single biggest contributor to an organization’s success; yet businesses often neglect to plan for future leaders. Prepare now to ensure a smooth and effective transition for a new leader starting with your corporate stra...
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November 21, 2017
What is Effective Delegation?
Dr. G. Michael Durst says: It is “…the achievement by a manager of definite, specified results.” [1]
Durst suggests that prior to delegating you will have thought about, crystallized and defined the specific ...
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November 1, 2017
“Leadership,” says Sheryl Sandberg, COO of Facebook, “is about making others better as a result of your presence and making sure that impact lasts in your absence.”
Learning to delegate effectively is one of the best ways to accomplish San...
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