Coaching
January 29, 2016
When you make a purchase do you:
Determine the purpose of the item and why you want or need it?
Consider how long you want your purchase to last or consider it disposable after a year?
Decide you are willing to pay more for quality or choo...
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January 4, 2016
Imagine you are typing away on your laptop. It’s the eleventh hour and you’re trying to get your proposal submitted before the deadline. Your computer has been acting up lately and you know it’s nearly time to upgrade, you just need to find the...
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December 21, 2015
You’ve accomplished one of the hardest jobs around: starting, running, and building a successful business. You probably started with the germ of an idea and over the past twenty-five plus years you have nurtured, loved, hated and loved it again. Al...
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December 9, 2015
A few years ago, my wife and I were driving down Main Street in Winnipeg, recalling our experience from living there a quarter century earlier. Promoted into sales management, we moved from Ontario to lead a sales team that stretched from Brandon to ...
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December 1, 2015
Wisdom grows out of knowledge, experience and training. It helps us to deal with what life offers, the high points as well as the challenges.
Knowledge or knowing what to do differs from wisdom. Wisdom is the ability to understand, think, and comb...
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November 17, 2015
Skilled individuals who choose to continue working with your organization even when they are offered other opportunities are a source of superior results for customers and your organization.
Research shows that, on average, each turnover costs an ...
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November 2, 2015
Who comes to mind when you hear the word “retention”? Clients and customers or employees?
In many organizations clients are the first priority, because without customers there’s no business. However, client retention doesn’t happen witho...
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October 22, 2015
Are you committed? Committed to reaching your goals? Committed to being the best you can be? Or are you “trying” to reach your goals? When asked what your goals are, do you reply with a confident “I’m going to…” Or is your reply wishy-was...
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September 28, 2015
What does earning respect means to you?
Although there are many areas of life to earn respect, I want to focus on earning respect as a leader in your organization. Consider these questions:
What do you want to be respected for?
What would yo...
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September 2, 2015
Knowledge is power – or is it?
Knowledge alone has no power unless it is put to good use. So why are people so reluctant to share ideas?
Many years ago I received a great piece of advice about sharing knowledge and ideas: If you truly own you...
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