Learning
September 13, 2019
Employee engagement surveys are useful tools to measure the health of an organization. They gather candid, unfiltered feedback from the people who work hard to deliver the organization’s strategic priorities to its stakeholders and customers. One...
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July 1, 2019
My 7-year-old grandson was playing Scribblenauts, a video game that creates a picture of the object you have correctly spelled. He was having trouble with a specific word; using an “O” instead of an “A” because, as he described, “sometimes ...
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March 6, 2019
I struggled my first few months as a rookie sales person. The company was a leader in its market space and yet, as hard as I tried, I continued to fail. There were plenty of prospects and I made the recommended number of presentations each week, but ...
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February 12, 2019
One of the fun things about business and sales is that nobody has cornered 100% of the market. Our traditional competitors are those who offer some variation of what our business already does. However, even if a competitor is better, faster or cheape...
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January 14, 2019
Everyone has expectations. Whether explicit or implied, there are certain things we assume will or should happen. As employees we expect a safe workspace; we want to have fun (December’s articles); and we expect fair remuneration for our efforts. A...
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November 19, 2018
Every generation blames the one before.
Do you recognize this line? It’s from the 1988 hit, In the Living Years by Mike and The Mechanics. If you know it you might be a boomer or perhaps you were raised by boomer parents, since 1988 is about th...
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October 1, 2018
Selling is not about coercing customers or manipulating others; it is about partnering to come to a mutually agreed-upon solution. This is true of successful leaders; they use sales skills to engage people to work effectively toward common goals. Lea...
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September 1, 2018
Making decisions is an art and a science. Science as leaders acquire specific facts and information, and an art that requires skills to present the decision.
How do you make tough decisions?
Waiting too long to make a decision can be as bad as ...
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August 13, 2018
Remember The Emperor’s New Clothes by Hans Christian Andersen? Often billed as a tale for children, it tells the story of a vain and rather foolish emperor who hires weavers to create the finest clothes ever made. The unscrupulous weavers convince ...
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August 1, 2018
The VP was delivering a stern lecture about my report. My face got hot and my shoulders tightened. I had been hired by this organization to lead a Human Resources project and received permission from the HR Director to survey all the directors about ...
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