Learning
February 12, 2019
One of the fun things about business and sales is that nobody has cornered 100% of the market. Our traditional competitors are those who offer some variation of what our business already does. However, even if a competitor is better, faster or cheape...
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January 14, 2019
Everyone has expectations. Whether explicit or implied, there are certain things we assume will or should happen. As employees we expect a safe workspace; we want to have fun (December’s articles); and we expect fair remuneration for our efforts. A...
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November 19, 2018
Every generation blames the one before.
Do you recognize this line? It’s from the 1988 hit, In the Living Years by Mike and The Mechanics. If you know it you might be a boomer or perhaps you were raised by boomer parents, since 1988 is about th...
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October 1, 2018
Selling is not about coercing customers or manipulating others; it is about partnering to come to a mutually agreed-upon solution. This is true of successful leaders; they use sales skills to engage people to work effectively toward common goals. Lea...
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September 1, 2018
Making decisions is an art and a science. Science as leaders acquire specific facts and information, and an art that requires skills to present the decision.
How do you make tough decisions?
Waiting too long to make a decision can be as bad as ...
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August 13, 2018
Remember The Emperor’s New Clothes by Hans Christian Andersen? Often billed as a tale for children, it tells the story of a vain and rather foolish emperor who hires weavers to create the finest clothes ever made. The unscrupulous weavers convince ...
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August 1, 2018
The VP was delivering a stern lecture about my report. My face got hot and my shoulders tightened. I had been hired by this organization to lead a Human Resources project and received permission from the HR Director to survey all the directors about ...
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June 18, 2018
Communication and clear expectations go hand-in-hand. You can’t have one without the other.
Over the years, thousands of individuals have responded to our CORE Strengths Assessment, which measures factors that impact employee engagement. Partici...
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April 16, 2018
On a cool spring morning with the sun just breaking through the early morning mist and a loon calling to welcome the day, I asked my dad, “When will we start catching fish?” He put his finger to his lips and my uncle leaned over and whispered, ...
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April 2, 2018
The value of silence is an important topic we discuss with leaders who are seeking to improve their ability to engage others. Typically, they are quick to recognize the benefits of direct reports experiencing increased trust, empowerment, and self-mo...
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