Learning
June 23, 2014
Chris Hadfield’s book, An Astronaut’s Guide to Living On Earth is full of fascinating stories and tips for success, all told with self-deprecating humour. Hadfield attributes his success to hard work and persistence. What shines through is his hu...
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June 16, 2014
Respect is a key ingredient in the recipe for building organizational excellence. Individuals feel respected when they believe their rights, wishes, attitudes, skills and opinions are valued and that they are an important member of the organization. ...
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June 6, 2014
To succeed in sales we need to treat everyone we meet with dignity and respect.
Why? Because it’s basic to good human relations, and some maintain, an essential part of human rights. That’s the moral stance. From a practical perspective, it al...
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May 12, 2014
One click…that’s all it takes. One click in the comfort of your home and you can buy a product that will be shipped the next day right to your door. It’s fast, inexpensive, and guaranteed. Amazon has taken the consumer buying process to a level...
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May 5, 2014
Watch any three-year-old with an iPad and you’ll see what embracing technology is all about. No fear, no hesitation, no concern about making mistakes, no asking for instructions, and unshakable confidence in the endless opportunities. Just doing an...
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January 13, 2014
Upon the new year, many of us write resolutions to change our lives. Whether a new calendar or fiscal year, it’s a good time for organizational leaders to change ingrained habits for improvement in organizational results. Answering key questions ...
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December 28, 2013
In an address to the US Senate, Peter Marshall said, "Give us clear vision that we may know where to stand, and what to stand for." Marshall knew that an unclear dream won't help you get anywhere.
New Year’s is the time of year we traditionally ...
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October 11, 2013
Every organization has the opportunity to benefit from human diversity. Families are moving around the world and all organizations have an ever increasing diversity in their communities, of individuals who are potentially customers and staff. A strat...
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October 4, 2013
Canada is an amazing country! We have welcomed people from around the world and we embrace individuals regardless of colour, creed, sexual orientation or gender. We accept refugees, and those who simply want a better life for their children. We’re ...
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October 1, 2013
Cultural diversity is paramount to success. Although people usually think of diversity as ethnicity, race or gender, there are other factors that are also important.
Cultural diversity includes traditions, experiences, what people perceive as norm...
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