People
December 14, 2018
Brad Hams, author of Ownership Thinking determined there were three important conditions that must be in place for organizations to be successful:
They care
They have fun
There are visible, high expectations of performance
Our Focus art...
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December 3, 2018
Many believe that work and fun shouldn’t go together. Let’s dispel that myth: because when sleeping, commuting, cooking, cleaning, eating and other necessary daily activities are excluded, it is estimated that we spend 50 percent or more of the r...
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November 27, 2018
Millennials, those born between 1982 and 2000, represent the largest demographic in the history of the world. If we thought the baby boomers had an impact on the world based on their numbers, we haven’t seen anything yet. Many boomers about to ex...
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November 19, 2018
Every generation blames the one before.
Do you recognize this line? It’s from the 1988 hit, In the Living Years by Mike and The Mechanics. If you know it you might be a boomer or perhaps you were raised by boomer parents, since 1988 is about th...
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November 9, 2018
Research shows that while every person is unique, there are behaviour trends common to each generation. Understanding the specific trends of each cohort and how they align with your business objectives can help you to focus on the positives, leverage...
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November 5, 2018
In North America the millennial generation is now larger than the baby boom generation.[1] The oldest millennials are in their mid thirties and they are moving up the leadership ranks of organizations. Many millennial leaders are already captains of ...
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October 23, 2018
Entrepreneurs are always in sales. If you started the company, you were its number one salesperson. As it grew you became the sales manager – if not in title, at least in responsibility. You know sales. You know the importance of building trust; ...
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October 16, 2018
In his classic The 7 Habits of Highly Effective People, Stephen Covey relates a parable about the importance of vision and leadership: A group of machete-wielding workers are cutting a path through dense jungle. It is hard, hot work. After some time,...
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October 9, 2018
“I’m not a salesperson; I’m in customer service,” Kelly insisted.
Her manager had asked if I could help her improve her job performance.
“But you get paid a bonus when someone buys something new…” I responded.
“Yes, if I get ...
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October 1, 2018
Selling is not about coercing customers or manipulating others; it is about partnering to come to a mutually agreed-upon solution. This is true of successful leaders; they use sales skills to engage people to work effectively toward common goals. Lea...
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