Performance
September 14, 2020
A four-year old grabs a red crayon. “Colour the picture and have fun!” the daycare teacher instructs the group. The child dives in with enthusiasm, pushing the crayon quickly across the page. “Try to stay within the lines,” the teacher ...
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September 8, 2020
I remember being a new salesperson many years ago, ready to charge headlong and non-stop toward my undefined image of success. As I became more experienced, I realized that I was trying to run a marathon at the pace of a short distance sprinter; I ca...
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August 24, 2020
Many businesses are born from what Michael E. Gerber calls The Entrepreneurial Seizure[1]. These are the moments of inspiration or desperation that drive a person to start a business or that cause the owner of an established business to dive in with ...
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August 17, 2020
It was Lewis Carroll who first said “if you don’t know where you are going, any road will get you there.” For far too many of us, that is how our businesses run, from having poorly defined and communicated goals to having no goals at all!
St...
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August 6, 2020
As a rookie salesperson, I wanted to make a strong impression on my boss and my new colleagues. I wanted to be considered a “first string” team member as soon as possible, but knew that I needed to earn that regard. The national company I worked ...
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August 3, 2020
No matter what goal we are trying to achieve, whether personal or business-related, we face a battle against old habits, unproductive behaviors, and out-of-date mindsets. Why is it relatively easy to create a goal and so hard to complete it?
Neuro...
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July 20, 2020
“One bad apple don't spoil the whole bunch…” is a line from the 1971 chart-topping hit by the Osmonds. Donny is pleading with a woman to look past a previous heartbreak and give him a chance. His bad apple metaphor playfully contrasts with the ...
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July 2, 2020
Alex is a difficult employee. Increasingly argumentative lately, insisting on only one way of doing things, and claiming to be right without having the full picture. Talking behind the backs of others, blaming, sometimes name-calling, and generally b...
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June 22, 2020
Confidence is everything. When JFK announced in May 1961 that the US would go to the moon within ten years, he exuded confidence. And the nation rallied to make it happen. When Churchill said, “… we shall never surrender!” he betrayed no lack o...
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June 9, 2020
Are you looking to increase sales success for yourself or your team? Consider focusing on self-confidence. It can be key to helping a customer believe in you and your ability to solve their problems. Even if you have the best product, goals, and ...
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