Values & Qualities
March 19, 2018
What sets you apart from your competitors? That’s one question we like to ask the hundreds of business owners and sales people we speak to each year.
Most often they answer either “our people” or “our customer service.” However, when we ...
Read More »
October 3, 2017
Effective leadership and coaching become even more important when the status quo is disrupted and change takes place. Our current times call for great leadership skills.
Unless you are a hermit who never interacts with anyone, you have realized th...
Read More »
July 20, 2017
Emotion is the elephant in the room when it comes to selling or transitioning your business.
The technical aspects of selling or transition are not rocket science. If you know what you want to do, your lawyer, accountant, banker and business broke...
Read More »
July 14, 2017
In spite of decades of research and discussion about emotional intelligence (EI), we have yet to settle the debate about how awareness of one’s emotions impacts the way we “show up” and perform in the workplace. Part of the challenge is determi...
Read More »
July 11, 2017
Does your strategy for improving sales results include journaling, meditation, and reflection?
These activities help us to observe, understand, and connect with our emotions. Greater self-awareness can increase our emotional intelligence (EI), and...
Read More »
July 5, 2017
It is a sad story: Mary was a friendly, experienced individual who accepted a six-month contract in an established business. During this period coworkers would help, but never without her reaching out first, and not once was she invited to join the g...
Read More »
June 27, 2017
In his book, Every Family’s Business, Thomas Deans encourages business owners to prioritize preserving the family wealth over preserving the family business. If it makes more sense to sell the business outside the family and put the money to more p...
Read More »
April 3, 2017
Recently I was asked to write a letter for a one-year-old to open when she turns 18. My task was to share thoughts and advice that would benefit her when she reached that stage of her life. This request started me thinking about how much knowledge su...
Read More »
March 21, 2017
I love to ask questions. I’m naturally curious and I like to understand what’s going on in the mind of others. The better you understand the perspective, wants and needs, values and beliefs, rational and emotional reasoning of others, the better ...
Read More »
February 21, 2017
The Indispensable Man (we could add Woman to this title) is a poem often cited for cautioning leaders to be humble as they exit.
But I think there is another message here for leaders - a successful transition should look exactly like this…barely...
Read More »
