Focus. Our Business Blog.

empathy helps handle objections
Sales Business Tools Customer Service People Performance

Empathy Helps Handle Objections

Often, a client or prospect has concerns they feel cannot be resolved, w...

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small changes grow sales
Sales Business Tools Change Profit

Small Changes Grow Sales

With apologies to Richard Carlson who wrote Don’t Sweat The Small Stuff ...

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high trust increases sales
Sales Learning Life and Health Values and Qualities

High Trust Increases Sales

High trust increases sales. If we trust the salesperson, we demand less ...

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sales fuel business resilience
Sales Attitude Performance Talent

Sales Fuel Business Resilience

Sales fuel business resilience by providing a platform for continuous le...

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successful sales
Sales Business Tools Performance Profit

Successful Sales

Who is responsible for successful sales? Your first response might be to...

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relationship selling
Sales Business Tools Performance Profit

Relationship Selling

When a customer identifies and buys a product or service with little or ...

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