Focus. Our Business Blog.

the importance of small changes
Sales Business Tools Change Profit

The Importance of Small Changes

With apologies to Richard Carlson who wrote Don’t Sweat The Small Stuff ...

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reframing sales conversations
Sales Business Tools Performance Profit

Reframing Sales Conversations

When a customer identifies and buys a product or service with little or ...

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why do good employees leave
Leadership Attitude Change Retention

Why Do Good Employees Leave?

One of the worst days for any manager is when a great employee submits a...

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EI
Sales Learning Life and Health People Values and Qualities

EI Improves Sales Performance

Emotional Intelligence can be improved through meditation, reflection, j...

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responsibility and authority
Results Business Tools People Performance

Responsibility and Authority

Robert was a frustrated sales manager. He worked for Ivan, an opinionate...

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make appropriate decisions
Sales Customer Service Performance Profit

Make Appropriate Decisions

Professional selling must start with the assumption that the salesperson...

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