Focus. Our Business Blog.

unconscious organizational biases
Organization & Strategy Business Tools People Performance Values and Qualities

Unconscious Organizational Biases

Unconscious organizational biases close off opportunities and hide weakn...

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are salespeople still needed
Sales Business Tools Change Customer Service Performance

Are Salespeople Still Needed?

Are salespeople still needed? The world of sales has changed dramaticall...

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trust in team decisions
Leadership Coaching Employees Learning

Trust in Team Decisions

Encouraging trust in team decisions can have many benefits, including: ...

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serve others first
Sales Business Tools Customer Service Performance

Serve Others First

Florence Nightingale said that wealth is a measure of the service we pro...

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respect
Leadership Coaching Values and Qualities

Respect

Aretha Franklin's song 'Respect' was an anthem for the feminist and civi...

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perpetual learning is key
Organization & Strategy Learning Performance

Perpetual Learning is Key

Perpetual learning is key in the 21st century’s highly dynamic marketpla...

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