Focus. Our Business Blog.

love what you do
Organization & Strategy Generations People Values and Qualities

Love What You Do

It's essential to love what you do. Yet, many CEOs and managers genuinel...

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the importance of small changes
Sales Business Tools Change Profit

The Importance of Small Changes

With apologies to Richard Carlson who wrote Don’t Sweat The Small Stuff ...

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reframing sales conversations
Sales Business Tools Performance Profit

Reframing Sales Conversations

When a customer identifies and buys a product or service with little or ...

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why do good employees leave
Leadership Attitude Change Retention

Why Do Good Employees Leave?

One of the worst days for any manager is when a great employee submits a...

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responsibility and authority
Results Business Tools People Performance

Responsibility and Authority

Robert was a frustrated sales manager. He worked for Ivan, an opinionate...

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make appropriate decisions
Sales Customer Service Performance Profit

Make Appropriate Decisions

Professional selling must start with the assumption that the salesperson...

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